Returns & Exchanges

At HIRA FRAGRANCES, we want you to be completely satisfied with your signature scent. If you are not entirely happy with your purchase, we offer a 30-day window for returns and exchanges on all eligible products.

1

Initiate Your Request

Contact our support team at [email protected] within 30 days of delivery with your order number and the reason for your return.

2

Secure Packaging

Carefully pack the fragrance in its original, unopened packaging to ensure it remains protected during transit; we cannot accept items that have been used or damaged.

3

Ship the Item

Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

4

Receive Your Refund

Once our quality control team inspects the returned item, we will process your refund or exchange within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing